Glass Innovation Corp. / Business application
Glass Innovation CRM
A private workspace for the Glass Innovation team to organize customer inquiries, estimates, jobs, appointments and business correspondence.
Access is limited to authorized company users. This public page describes the application; it does not provide access to customer records.
Customer and project work
Keep contact information, project requirements, configurations, estimates and scheduled work together for the team handling the project.
A shared business inbox
Connect an approved Gmail mailbox with the account owner’s permission, then view its business correspondence in the CRM.
How the Gmail connection works
The mailbox owner authorizes access on Google’s consent screen. The integration uses the Gmail API’s read-only permission to import and display messages, threads and attachments. New imports are limited to messages from the last 30 days; previously stored CRM history is not automatically erased after 30 days.
Connected mail is a shared company inbox, available to authorized CRM staff. Connect only a mailbox you are authorized to share for this purpose. With a separate, optional Google permission, authorized staff can also create, edit and discard Gmail drafts, reply and send messages, or schedule a message from the CRM. Read-only access remains available without this additional permission. AI assistance can use message text to suggest a reply for staff review; suggestions are not sent automatically.
Google account access can be revoked at any time through Google Account connections. See our retention and deletion information for stored copies.
Operated by Glass Innovation Corp.
461 Irmen DrAddison, IL 60101
United States
Application support and privacy requests: info@glassinnovationcorp.com.